Service and Warranty

Service and Repair

Our vending machine service and technical support truly separates us from others in the industry. Intelligent Dispensing Solutions provides technical support and has a robust global network of service entities to perform on-site repair and preventative maintenance services.

Our machines run at a 99% effectiveness and our team is responsible for that. Intelligent Dispensing Solutions is your one-stop source for support of any kind whether it be parts, technical support, equipment manuals or just a general question about your equipment.

Technical Support

Whether it’s technical assistance over the phone or put you in contact with a local service provider we’ve got you covered. For technical support, contact a member of our team at 1-877-771-4446.

Order Parts

Being manufacture, all of our parts are genuine factory parts. To purchase aftermarket parts, Vendnet USA’s parts is dedicated to providing quick, reliable shipments of parts throughout the world. Contact Vendnet USA at 888-836-3638 to order parts.

Warranty

IDS stands behind our equipment and our equipment is thoroughly tested to provide the highest quality service and reliability for even the most demanding dispensing requirements. Our equipment come with factory warranty’s, and have the ability to attach extended warranties to your equipment. Contact a member of our team at 1-877-771-4446.

Intelligent Dispensing Solutions staff is here to help you with all of your service needs and are available Monday through Friday from 7:30am to 5:00pm CT. Contact us today at 1-877-771-4446

Inspecting and Receiving Equipment

Contact IDS for help

Intelligent Dispensing Solutions staff is here to help you with all of your service needs and are available Monday through Friday from 7:30am to 5:00pm CT. Contact us today at 1-877-771-4446