Service and Repair

Service and Repair

Our vending machine service and technical support truly separates us from others in the industry. Through our service partner, Vendnet USA, Intelligent Dispensing Solutions provides technical support and has a robust global network of service entities to perform on-site repair and preventative maintenance services.

Our machines run at a 99% effectiveness and our Vendnet USA team is responsible for that.  Vendnet USA is your one-stop-source for support of any kind whether it be parts, technical support, equipment manuals or just a general question about your equipment.

Technical Support

Whether it’s technical assistance over the phone, putting you in contact with a local service provider, supplying parts overnight or tackling major machine and component repairs in-house, Vendnet USA’s technical vending machine service and repair team is at your service.  For technical support, contact Vendnet USA at 800-833-4411.

Order Parts

Vendnet USA provides the technical expertise you need to keep your machines operating at maximum efficiency. And Vendnet USA’s parts and service department is dedicated to providing quick, reliable shipments of parts throughout the world.  Contact Vendnet USA at 888-836-3638 to order parts.


IDS stands behind our equipment and our equipment is thoroughly tested to provide the highest quality service and reliability for even the most demanding dispensing requirements. Learn more.

Vendnet USA’s friendly staff is here to help you with all of your service needs and are available Monday through Friday from 7:30am to 5:30pm CT. Contact Vendnet USA today at 1-800-833-4411, or chat with them online at