Not too long ago, facial recognition by machines and computers was something that only existed in sci-fi movies and laboratories. Now, facial recognition software is being integrated into personal computers, communication devices, security systems, retail stores, and even vending machines!
A coffee company named Douwe Egberts set up a custom vending machine in the O.R. Tambo International Airport in South Africa that dispensed coffee for exhausted travelers. Using facial recognition software, the machine was able to detect when a potential customer yawned in front of the machine and automatically dispensed a hot cup of Douwe Egberts coffee.
Now that’s instant satisfaction! Being able to incorporate the latest technological innovations into vending machines is what helps the industry evolve and stay relevant and interesting. While this particular application of facial recognition software was used as a marketing gimmick, the same technology could be used in traditional vending machines to recognize customers and make suggestions based on previous purchases, greet them with a custom message or interface, or give them access to a specialized facial recognition vending machine for medical supplies or other inventories.
Check out the video posted by the coffee company on YouTube, demonstrating their solution to red-eye flights! Make sure to contact us at IntelligentDispensingSolutions.com with any custom vending machine ideas!