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Customer Spotlight: Columbus Fire Division

Columbus Fire Division

This month, we want to highlight our customer, the City of Columbus Division of Fire (“Columbus Fire”).

In an effort to cut down on waste and human error and improve tracking of the life-saving medications that fire paramedics use every day, Columbus Fire has incorporated the use of IDS’ UCapIt Controlled Medical Supply Dispensing Pharmaceutical machines.

IDS machines have been strategically installed in 18 of the city’s 34 fire stations and the City is hoping to install more machines as the system saves the City more money, says Columbus Fire Chief, Kevin O’Connor.

The UCapIt system catalogs the drugs stored inside, tracks their expiration dates to avoid dispensing expired products, and alerts supervisors if the department is running low on any drugs ultimately reducing the amount of narcotics lost to expiration.

“The UCapIt solution gives us a greater accountability across the board for all of our medications,” said Patrick Ferguson, deputy chief of training for the division. The cloud-based tracking system “tells us what machine it was vended out of and the paramedic that took it out of the machine.”

The convenience of 24/7 real-time data is a huge asset to Columbus Fire. “Instead of logistics people running from station to station to verify quantity, we can just check that online,” Assistant Chief Jim Davis said.

Because the department ordered drugs in bulk every month, before implementing IDS’ solution more times than not they would order too much to avoid the possibility of having a dangerously low inventory. Now, firefighters can order drugs in smaller quantities more frequently, restocking drugs based on system tracking of inventory.

“This way the supplies get utilized before the expiration date,” O’Connor said.

Also, previously, the department relied on sign-in sheets and locked storage rooms to store drugs. With the new system, Davis said, “we can see who is taking what out. If somebody takes four (of a certain medication) we can ask them why they took four.”

The neighboring Jackson Township, Westerville and Grove City Fire Departments already utilize UCapIt.

For more information about our vending machines, visit www.intelligentdispensingsolutions.com.

The Hidden Cost of Cheap Machines

 

You may be tempted to buy an inexpensive dispensing machine as a way to cut costs and bulk up your bottom line, but you’ll probably want to rethink this. Though they are tempting, cheap dispensing machines come with many hidden costs.

Most of these dispensing machines have extremely limited capabilities and limited  upgrade options making them cost more than they are actually worth. Helix machines (traditional candy bar-type dispensers with a coil screw holding the product) are designed for low-SKU count, high-turnover applications. These machines work well in applications where the facility is using a high-volume of few products but won’t work well for most other applications such as manufacturing floors or EMS facilities that generally require high SKU and low volume machines. Cost-per-bin of helix machines is significantly higher than industry leading machines due to low-SKU count capabilities. In short, if you are looking for a machine that will help you  distribute a variety of product, this isn’t it.

Additionally,  low cost machines have some generally unknown fees and costs. Most maintenance, repair and operations supplies have to be repackaged in order to work in a low cost machine. This can only be done manually and can be incredibly labor intensive!

Most importantly, these machines are typically seriously lacking from a software standpoint.

Technological capabilities helix machines are missing include:

  • First-In, First-Out technology
  • Inventory algorithms for their replenishment systems
  • Easy integration into suppliers’ backend ERP systems
  • Managing both consigned inventory and end user owner inventory
  • They rely on remotely hosted web servers and so have limited onboard memory as well as potential to crash when internet connection is lost

The distributors selling these cheap dispensing machines don’t inform customers about these high costs. Instead, they just pass buyers along to their price per unit for their tools and supplies.

On the other hand, industry leaders in distribution are moving rapidly to more sophisticated machines in order to keep their total costs globally competitive.

When you automate inventory management with an intelligent dispensing solution, you can replicate best practices and standardize business processes across your entire organization. The flexibility of our equipment along with iQ Technology offers an ideal asset management solution across almost any industry or application.  Equip your organization with the most seamless, technologically advanced inventory tracking system in the world.

Automated dispensing will lower your inventory costs and improve productivity while ultimately improving your organization’s bottom line.

For more information about our vending machines, visit www.intelligentdispensingsolutions.com.

Every Moment Matters

pharmaceutical vending

Getting What You Need When You Need It

Every moment matters in the medical field. The medical industry is growing and evolving and it’s now easier than ever for healthcare workers to get the medical supplies they need, when they need them.ESM and pharmaceutical vending machines are a game-changer for healthcare workers requiring access to care critical narcotics and EMS supplies.. Being both cost and time-saving solutions, these machines allow healthcare workers to access EMS and narcotics in compliance with access dual verification access protocol 24/7 which can be critical for the timeliness of patient care.

Solving Inventory Management Issues One Machine At A Time

One of the greatest challenges that today’s EMS professionals and pharmaceutical managers face is medical product management and security. IDS is putting the control back into your hands by providing a safer, smarter, and more secure way to accurately assess and track your employee’s usage.

The best way to reduce medical supply costs has little to do with the actual supplies themselves, but rather how they are managed. Through iQ Technology, our supply dispensers and supply lockers maintain controlled access to pharmaceuticals and medical supplies, meticulously track inventory, and allow instant access to all records.

Isn’t it time to take control of your EMS and narcotics inventory while improving the level of care you provide to your patients?  Let IDS help you with your medical product management by controlling, tracking, and dispensing narcotics and medical supplies with an EMS and Pharmaceutical vending machine.

For more information about our pharmaceutical and EMS vending machines, visit www.intelligentdispensingsolutions.com.

Customer Spotlight: Hunt Regional Healthcare rolls out IDS’ ScrubTrak system to curb scrub loss

 

Before 2017, Hunt Regional Healthcare relied on a manual system for checking out and returning surgical scrubs. The system was simple. Scrubs were kept in a cabinet. Physicians, nurses, and techs checked them out when needed.

But recently, leadership at the Greenville, Texas-based health system, which includes Hunt Regional Medical Center and several ancillary facilities, noticed an alarming trend with their approach.

“Human error is inevitable,” says Ryan Madewell, director of environmental services for Hunt Regional Healthcare. “We were losing scrubs faster than we should have been.”

Scrubs can be easily misplaced, and — with no way to keep track of the inventory — simple errors add up quickly for hospitals. Over time, lost scrubs contribute to higher costs and lost productivity.

Leaders at Hunt Regional Healthcare were ready to make a change. After a smooth installation, including a quick email to staff,  IDS’ ScrubTrak system was implemented. Just a few months later, Hunt was enjoying cost savings, and happier employees – who are now able to find the sizes they need when they need them, and prevent infection and cross contamination by having disposal machines across the property

With an easy transition process and obvious benefits, Madewell looks to expand IDS’ scrub machines throughout the hospitals and into more departments.

Would you like to save thousands of dollars by reducing shrinkage of scrubs or other linens and textiles while improving productivity in your organization? If so,  a supply dispenser from IDS may be the answer.

 

Find out more about how you can save thousands of dollars annually!

Provide the ultimate customer service experience with the ultimate leisure and hospitality vending machines.

At IDS, we get convenience. It’s what you want and it’s what your customers want. The authenticity, professionalism, and genuine concern for the happiness and well-being of customers and employees is a clear competitive advantage in the leisure and hospitality industry. Provide the ultimate, most convenient service experience for your customers with our leisure and hospitality vending machines.

Today, more than ever, the future of organizations within the leisure and hospitality space, such as hotels, airlines, and restaurants, will be defined with key infrastructure and technology investments.

To remain competitive, organizations can benefit from thinking outside of the box, and finding ways to be more relevant to their customers across their travel journeys to drive revenue, while being innovative in its internal operations to drive bottom-line growth.

For many leisure and hospitality organizations, this means looking outside their core competencies like flights and hotels, and exploring the power of adjacent spaces to drive top-line growth and implementing new technologies such as automated dispensing for employee uniform and linen inventory management to drive efficiencies and bottom-line growth.  

In leisure and hospitality specifically, it’s the little things that count. Something as simple as a smart hospitality vending machine can make a world of difference with your employees and customers.

SOLUTIONS

We have a variety of supply dispensing solutions  for leisure and hospitality organizations for your customers, your employees and YOUR convenience.

Our TM Dispenser provides the option of choosing the size of an item, unlike other textile dispensing solutions. For example, an individual may choose a medium-sized top and large-sized bottom. The TM Dispenser allows up to eight (8) different SKU selections per unit, and can accommodate up to two satellite units allowing for organizations with significant textile volume to serve their staff effectively.

DOWNLOAD PRODUCT GUIDE

The SL11 is a multi-functional supply locker that provides secure dispensing of large, bulky consumable and returnable supplies, tools, and rechargeable handheld assets.   The SL11 can also be used for secure asset management in the form of will-call, redemption and storage of high-dollar items or user-specific items that contain sensitive data such as laptops, tablets, and smartphones.

DOWNLOAD PRODUCT GUIDE

The most advanced of our Supply Dispensers, the SD5000-TS provides secure access to a wide variety of consumables, while offering an experience that engages users through a dynamic user experience featuring a 10.1” touchscreen positioned at a 10° ergonomic tilt. The sophisticated exterior styling of the SD5000-TS smart hospitality vending machine is a seamless addition to almost any office building, airport, educational institution, hospital, or other type of modern hospitality facility. Plus, its innovative UI delivers a familiar, yet exceptional user experience.

DOWNLOAD PRODUCT GUIDE

Differentiate yourself from the rest with IDS’ vending solutions.

IDS’s New Website!

Intelligent Dispensing Solutions

We’re excited to announce that our new website is live! The new site boasts a friendly user interface with easy to navigate menus. We redesigned our website to make it easier for you to find the information you are looking for, fast. The site is compatible with desktop as well as mobile devices in order to keep you updated in any circumstance.

Whether you work in Office and Tech, Consumer Products, or anywhere in between, you are sure to easily find the solution to your controlled dispensing needs on our state of the art, easy to use website.

We have also launched a Savings Calculator, located at the bottom of every page. This convenient tool is designed to show you just how much you can save using IDS’ Automated Dispensing Solutions.

Check out our new website at: www.intelligentdispensingsolutions.com.  We hope you like our new website – please feel free to leave your feedback on our Facebook or Twitter.

Do you know how to use our savings calculator?

We’ve recently launched a Savings Calculator, located at the bottom of every page. This convenient tool is designed to show you just how much you can save using IDS’ Automated Dispensing Solutions!

 

Let’s get started!

 

First, you’ll need to enter your name, email and phone information.

savings-calculator

Now once you’ve done that, you’re going to want to hit ‘Next’.

savings-calculator

Once you’ve hit next, you’ll be taken to this screen:

savings-calculator

Now is where we get to the good stuff! Enter your product information here and find out how much you can save with Intelligent Dispensing Solutions.

savings-calculator

Sweet! You just saved $14k annually!

It’s eye-opening to quantify in dollars the amount of waste your organization may be incurring due to untracked supplies and unaccountability. But, don’t despair, calculating savings with IDS opens an opportunity for your company to easily and immediately achieve savings with vending inventory control systems!

Check out our new website at: www.intelligentdispensingsolutions.com.  We hope you like our new website, please feel free to leave your feedback on our Facebook or Twitter.

Top 4 Complaints Office Managers Hear Every Day

Office managers have the unique task of toeing the line between helpful coworker and strict supervisor. While the role and duties of an office manager varies from organization to organization, the crux of the position is the same: to ensure that all employees are equipped to perform the tasks they were hired to do – while keeping them happy with their work environment. According to a Gallup Poll, 24% of workers are “actively disengaged” at work, meaning they dislike their work environment.

Identifying the top 5 common office problems that you, the office manager, will most likely hear within a week of beginning your role is important; once you know the potential issues you’ll have to solve for your employees you’re one step ahead of the game in keeping them happy!

 

PROBLEM 1: “I feel like I’m being micromanaged!”

SOLUTION 1: We understand the importance of tracking logs being kept to monitor office supply takeouts, but what if there was a way your employees could get what they need without feeling like their day is being ruined by processes? With our solutions, there is. IDS makes it easy for all inventory to be tracked while removing the need to put your employees through an excruciating process (not to mention expensive production downtime!)

 

PROBLEM 2: “My computer mouse/keyboard/webcam keeps breaking!”

SOLUTION 2: IDS’s office supply vending machines solve this problem by allowing employees to retrieve new keyboards, mouses, and other office peripherals on their own – without involving IT. This solution also grants you more insight into what supplies are needed and which are extraneous.

 

PROBLEM 3: I can never find batteries when I need them!

SOLUTION 3: We live in a wireless world, and IDS recognizes the important of giving your employees easy access to batteries. Without machines, no one needs to go digging through a supply closet just to find a set of “double As”

 

PROBLEM 4: “I’m getting behind on my work”

SOLUTION 4: Because our electronics vending machine, featuring an elevator lift for fragile objects, makes it so easy for employees to get the equipment they need quickly, IDS keeps your workforce operating efficiently. This increases your bottom line not only by reducing down time but also by allowing your employees to continue providing timely service to your customers.

 

How iQ Technology Keeps Your Inventory Safe

 

Discover the power of iQ Technology, the innovative inventory and tracking software system used by all IDS equipment!

The world as we know it is changing every day. Machines are being equipped with technologies our own parents could have only dreamed of – and controlled dispensing equipment is is no exception. Very few platforms can combine all of the operations of a supply room from secure, self-service access to supplies for employees to real-time inventory visibility and full accountability for management, like like iQ technology does. This inventory software system offers countless benefits both to company management and its employees. Managers have access to the information they need at their fingertips and customers customers enjoy a more convenient, personalized experience.

iQ Technology has the potential to transform your organization one supply at a time. You inventories are now secure and easily monitored, as our software effortlessly accounts for all goods dispensed with up-to-the-minute accuracy. Say goodbye to the overwhelming, time intensive task of manual inventory counts from your supply closet: iQ Technology has arrived to optimize and streamline your inventory management process.

How do these inventory tracking vending machines and lockers work, you ask? By combining these key features into one, easy-to-use system:

  1. Cloud-Based Brain:   iQ Technology is a web-based software system, so you can manage your dispensing machines from any operating system and/or mobile device! You now have 24/7 access to your data: all you need is an internet connection.
  2. Multi-Machine Management: With iQ Technology, you can now track and manage as many machines as you’d like! No matter where your machines may be located, you can now pull reports, see real-time inventory, generate pick lists and more.
  3. Secure Transactions: All information and transactions are 100% encrypted: no credit card data is stored at any time in the machine, ensuring your customer’s safety and removing your liability
  4. Real-Time inventory Views: Real-time dispensing info would be impressive enough, but iQ Technology takes it a step further: you can also track inventory in your supply rooms and delivery trucks! That means your complete product chain can be tracked for reordering and, in the case of perishable products, expiration status. iQ Technology is truly a 360 degree solution!
  5. Alerts: Notifications about machine info can be send via email, pager, or mobile device to let you know about expiring products, power loss, and more.
  6. Powerful Reporting: iQ Technology’s impressive reporting abilities are diverse and easy to use. Usage reports, re-stock lists, inventory position and additional management reports can be generated and printed online.

 

Want to learn more about iQ Technology and how it can transform the way YOU do business? Contact IDS today.

Embrace New Technology to Manage Assets

 

BoundTree’s “Change the Game” Webinar was originally broadcast on November 13th, featuring a panel discussion on the benefits of implementing leading-edge technology solutions to manage assets, to improve quality of care and the bottom line within health care. The line-up consisted of panelists from private ambulance companies and public/municipal EMS agencies, as well as a noted medical expert, to provide peer-to-peer advice and share how they changed the game for their organizations by embracing new innovative asset management technology.  

This panel featured an IDS customer, Chief Michael Baker of the Tulsa Fire Department. Chief Baker discusses the benefits of implementing new technologies into your organization to increase efficiency.

This concept is the backbone of Intelligent Dispensing Solutions’ operation: we create machinery, software, and technology that helps save our clients money, time, and in some cases – lives.  

Listen to the event recording here.